Tarik Aziz

Developed and successfully implemented a comprehensive IT policy for iDE Bangladesh, enhancing cybersecurity posture and standardizing technology usage across all desktop, email, anti-virus, and internet usage.

Executed a large-scale hardware upgrade project, replacing HDDs and upgrading RAM in 43 laptops across multiple scattered locations, significantly boosting system performance and user productivity.

Provided end-to-end IT support to 170 employees in Dhaka and field offices, including training new hires on essential information technology practices, ensuring high user satisfaction and reduced downtime.

Administered Google Workspace for the entire organization, efficiently managing email accounts, groups, and storage space for seamless collaboration and communication.

Maintained the complete IT infrastructure, including servers, virtual machines, workstations, and networking devices, ensuring 99.9% uptime for critical cloud-based applications and organizational software.

Successfully deployed Multi-Factor Authentication (MFA) across 1200+ email accounts, drastically enhancing organizational data security and compliance.

Led the implementation of the Health Information System (HIS) across Rohingya camps, streamlining data management for critical humanitarian programs and improving operational efficiency.

Designed and established robust network infrastructure for the Cox's Bazar office, ensuring reliable connectivity and supporting uninterrupted operations for the regional team.

Provided essential technical support and troubleshooting for ICT equipment across multiple branches and zonal offices, maintaining high system availability and user productivity.

Maintained and optimized critical server infrastructure, including Active Directory, File Sharing, Antivirus, and backup systems, ensuring data integrity and continuous service for over 1200 users.

Provided direct technical assistance and troubleshooting for hardware and software issues for staff, contributing to a responsive IT support environment.

Supported the maintenance of network devices and ensured consistent internet connectivity, contributing to uninterrupted organizational operations.

Assisted with data backup procedures and system configurations, helping to maintain data integrity and prepare new workstations for deployment.

Assisted senior IT personnel with routine system maintenance and hardware troubleshooting, gaining practical experience in IT operations.

Supported the management of IT inventory and asset tracking, contributing to organized and efficient equipment deployment.

Contributed to user support by assisting with software installations and basic technical inquiries, enhancing end-user experience.